Media Inquiries
STOP
It's imperative that you heed the advice shown below.
Remember... We're here to help you to reduce the damage.
**SHUTDOWN THE INFECTED COMPUTER(S)**

Using the computer can make the problem more difficult to fix so please turn it off.

**BEFORE YOU CONTACT US**

You MUST read the following carefully so you fully understand...

a.) what options are available,
b.) what the procedure entails,
c.) what is required from you, and
d.) what results you can expect.

First, let’s review
your current situation

Obviously you're here at the CryptoCare website because you feel you must recover your encrypted data. That’s understandable. The pros at CryptoCare have experienced first-hand the anguish of many individuals and companies alike that had to make the same decision as you do today. It's a tough one that only you can decide.


Note: CryptoCare highly recommends NOT paying any ransom if at all possible. For every ransom paid, these unscrupulous individuals become stronger in their resolve to increase their wrongful doings.

Then why offer CryptoCare?

Reason #1: Because sometimes you just can't survive without your files.

Reason #2: Because acquiring Bitcoins to pay the ransom can be a challenging and nerve-racking experience.

Once the decision is made to pay, you have limited time in which to do so before the perpetrators demand more funds. Therefore, you need to make the necessary transactions as quickly as possible and without errors along the way. Since Bitcoin is a virtual currency, any blip in the transaction process and your monies can literally vanish in thin air.

We take the frustration out of converting your hard-earned money into this virtual currency. You just provide a CryptoCare provider with the necessary information and required funds and they handle the entire conversion and transaction process for you.

DISCLAIMER #1: Although CryptoCare has successfully provided this service in the past, there is no guarantee that your transaction goes off without a hiccup because there are just too many variables out of their control. Therefore, CryptoCare cannot take responsibility for any monetary loss in such an event. But rest assured, the pros at CryptoCare take every precaution in every step they execute and have yet to lose any client's monies.

DISCLAIMER #2: There is no guarantee that after paying the ransom the thieves will give you access to your files. BUT, as far as it has been reported, the CryptoWall thieves have responded faithfully to every payee.

(For those interested in what a Bitcoin is exactly, just click here to learn more.)

If you decide you have no other option, then...

Now it’s time to act

To begin the recovery of your files, please read about the CryptoCare 6-Step Process and then complete the contact form below.

A CryptoCare professional will contact you promptly to discuss the options available based on your ransom deadline.

Step One
Bitcoin Acquisition

Our first step is to create a "bitcoin wallet" for your transaction. This is where you will store your digital currency.

Next, you will be required to deposit the necessary funds into our CryptoCare bank account. These funds will be used to purchase your bitcoins. Since the value of bitcoins fluctuate continuously in real-time, we suggest you provide 10% additional funds to guarantee sufficient funds for your transaction. Any over-funded transaction is returned to you. A nominal fee is required to handle each step of the CryptoCare 6-Step Process.

Once we verify your deposit, we acquire the necessary bitcoins for you from the marketplace, by utilizing one of the reputable digital currency exchanges. The exchange makes your bitcoins available the next business day. (For an extra cost, faster same day service is available from these exchanges when necessary.)

Step Two
Ransom Exchange

When CryptoCare has verification of your bitcoins in your wallet, they transfer your new bitcoins into the account of the thieves. Once your payment is received by them, they usually send back a decryption key that will be used to decrypt your computer files.

(Remember: There is no guarantee that paying the ransom will give you access to your files. BUT, as far as it has been reported, the CryptoWall thieves so far have responded faithfully to every payee.)

CryptoCare notifies you when they receive your decryption key. At that point the recovery process can begin.

Step Three
File Decryption

Now that we have the decryption key, the process of recovering your files can begin. This can take several hours depending on the speed of your system and the number of files that were encrypted on your computer.

Once this process is completed, your files are accessible once again. ...BUT now comes the crucial part..

At this point with the immediate ransom and its deadline issue solved, we enter into the Preventative Phase of the process. This is vitally important.

Step Four
Search & Destroy

Getting rid of those BAD files. You've paid the ransom, recoverd your files...now it’s time to remove the bad files from your computer before any recurrence can happen. And since this virus was able to get through, there's a good chance you also have other mischievous files lurking about on your hard drive. Let CryptoCare clean your system entirely so you can once again use your computer worry-free.

Once your system is CLEAN... keep it that way with proper security.

Step Five
Security Deployment

Ensure it doesn't happen again! The last thing you want is to experience another virus attack. CryptoCare can protect your computer with security software that actually works! Forget that FREE stuff. (There's a reason they're free.)

CryptoCare, has years of real-world experience in protecting computer systems of all kind and know what works and what doesn't. Let them install the correct security for your computing environment and protect it from outside intruders.

The security measures they employ have protected their extensive list of clients for years. Order the CryptoCare Security Deployment Package and start enjoying using your computer, worry-free!

With a proper protection in place, it’s time to get that system running in high gear!

Step Six
(Optional but Highly-recommended)
CryptoCare Complete℠

Make your computer run fast again. Most likely, your computer is running slower than it was when it was new. CryptoCare can make it run efficiently once again. We have a variety of options that can speed up your system so it actually performs as you expect. Ask the CryptoCare professional for more information.

Now to begin the process we need to hear from you...
Contact Us Here

Please provide us with as much of your information here as you feel comfortable. We use the information provided to us via this form to determine the legitimacy of the request for help.
Infected
with:
CroptoWall
CryptoLocker
TeslaCrypt
CTB-Locker
Not Certain of Virus
Found
CryptoCare:
On Google
On Yelp
Ads
Word-of-mouth

I Am:
Computer Owner
Company IT
IT Consultant
Other


First Name:
Last Name:
Company:
RandomDeadline:
Email:
Phone:
Comments:
I have read ALL of the information presented above and I'm ready to proceed in the recovery of my files.
CryptoCare will not share your personal data with any other sources, period. All Bitcoin transactions is handled through our own accounts to provide our clients maximum identity protection.